QUESTIONS

QUESTIONS

How do I contact EKAH
You can reach us at connect@ekahone.com. We welcome your questions, comments and suggestions

I want to place my order
You can place your order directly on our site

Payments
We accept all major credit cards- MasterCard®, Visa®, American Express®. Diners Club®, CarteBlanche®, JCB®, Discover® and China Union Pay®. You should enter your credit card or charge card number, its expiry date and its card verification number on the relevant page. Payment via Paypal® is accepted. We also accept debit cards. At this time, we do not accept split payments between credit /debit cards.

When will I be charged for the payment
There is preauthorization when you place the order however we process the payment when we actually ship your order. We will keep you updated on every step of the way from order acknowledgment to shipping and tracking information.

Where is sales tax charged
Sales tax is charged at EKAH LLC’s headquarters in California

Shipping Rates
You have an opportunity to select shipping rate and method at the checkout.

Can I ship to Post Office Boxes
At this time, we do not accept PO Boxes for delivery

Signature Requests for Delivery
To ensure secure delivery of your order, a signature is available for delivery.